How we keep in touch
The way we keep in contact with you will differ depending on whether you are paying in, no longer paying in or retired.
Paying in
Annual Benefit Statements
These are issued to our members by 31 August.
Employee Newsletters
A newsletter is issued annually to keep members up to date with proposed changes to the scheme and any other relevant details. Further newsletters are sent to members highlighting issues of importance, such as changes in scheme regulation or operation as any issues arise.
Pension Fund Publications
Information guides, leaflets and forms are available on request covering different aspects of the LGPS; these can also be found on this website (see resources).
My Pension Online
This is Dorset County Pension Fund’s member self-service website.
Active members can:
- View / update their personal details;
- View financial details;
- Perform benefit calculations;
- Access relevant forms;
- Access publications such as their
- Annual Benefit Statements, scheme guides, newsletters and factsheets.
Pensions Helpline
The pensions helpline is a dedicated telephone number and email address for queries.
Tel: 01305 224845
Email: [email protected].
Presentations and Roadshows
These are available throughout the county by arrangement with employers. Our aim is to explain the benefits of the LGPS along with existing, proposed and new legislation.
No longer paying in
Deferred Annual Benefit Illustration
These are issued to our deferred members annually.
My Pension Online
This is Dorset County Pension Fund’s member self-service website.
Deferred members are able to:
- View / update their personal details;
- View financial details;
- Perform benefit calculations;
- Access relevant forms;
- Access publications such as their
- Annual Benefit Statements, scheme guides, newsletters and Factsheets
Pensions Helpline
The pensions helpline is a dedicated telephone number and email address for queries.
Tel: 01305 224845
Email: [email protected].
Receiving your LGPS pension
Pensioner Newsletters
An annual newsletter is sent to our pensioners. This newsletter is used to inform pensioners of the annual pensions increase along with any other relevant information.
Pensioner's Payslips
Payslips are sent annually to all of our pensioners. In addition, a payslip will be sent if the monthly amount alters by more than £5 compared to the previous month.
My Pension Online
This is Dorset County Pension Fund’s member self-service website.
Pensioners are able to:
- View / update their basic details;
- View / update their death grant nominations;
- Access publications such as newsletters and factsheets
Pensioner Contact
Please contact Pensions Payroll by email at [email protected] or by telephone on 01305 224845.